Search among frequently asked questions or ask us via our chat box. You can also create a support ticket so we will have more time to prepare the best answer to your question
We put a lot of effort offering the best possible support for our customers. You are not alone when you face problems or have general support questions.
Sometimes small things will cause big things to stop working. Check out our common microwave problems, easy fixes and how to narrow down your diagnostics.
This warranty covers any defects of the purchased replacement part only.
The certified-parts.com provides 6-month full replacement
part warranty on all orders purchased from the date of the purchase of the part.
Yes, the coverage will continue even if you sell or otherwise transfer the part.
Extended warranty can be purchased only when adding a part to the shopping cart.
To ensure the protection of your personal data, our checkout process is secure and PCI compliance. Our checkout options are powered by PayPal and Amazon. For more information, please visit following pages: PayPal.com and Amazon.com. If you decided to check out through PayPal, during the checkout process, you will be redirected to PayPal secure website where you can enter your credit card information. After completing payment, you will be returned back to our website. You don’t have to sign in or create PayPal account in order to complete your payment process. Our all checkouts options are highly secured and monitored.
Unlike many other websites claims, We do not leave in denial and honest to reality. There is no security system that is 100% hacker safe. If fortune 500 companies can get hacked then we all are vulnerable as well. Our respond to this serious threat is quite simple. We allow Paypal and Amazon to take care of our payment processes and we do not store customer’s personal information except ones that are necessary to conduct business, such as delivery address or contact information. This easy solution keep our customers credit cards information very safe.
In addition, we give our customers free identity theft protection when they buy from our site. It comes at no extra charge and it is completely free.
QUALITY OF REFURBISHED. Why we believe in refurbished and salvaging the parts. Out dedicated professionals are salvaging and refurbishing parts that perform as good as the new one. We believe the quality they provide and backing them up with 90 days money back guaranty and up to 12 months warranty on all of our inventory parts. Click here to read more about CP's "Store Warranty".
Our Quality is backed up by our Warranty.Enjoy your home appliance longer and give it a second life with our certified parts. We make the appliance care easy and stress free. From locating the model number to troubleshooting, we do it all to make sure you getting the best parts at affordable price.
Read more about certified-parts mission.