Search among frequently asked questions or ask us via our chat box. You can also create a support ticket so we will have more time to prepare the best answer to your question
We put a lot of effort offering the best possible support for our customers. You are not alone when you face problems or have general support questions.
Sometimes small things will cause big things to stop working. Check out our common microwave problems, easy fixes and how to narrow down your diagnostics.
This warranty covers any defects of the purchased replacement part only.
The certified-parts.com provides 6-month full replacement
part warranty on all orders purchased from the date of the purchase of the part.
Yes, the coverage will continue even if you sell or otherwise transfer the part.
Extended warranty can be purchased only when adding a part to the shopping cart.
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DOMESTIC FREE SHIPPING
All shipments across the United States are eligible for domestic free shipping. However, during general returns shipping charges will be deducted from refunds. Orders that are weighting less then 1 pound are shipped viaFirst Class USPS Mail. The rest of the orders are shipped via 2-5 Days Priority Mail or FedEx Ground.
CANADA FLAT RATE
All orders delivered to Canada are eligible for Standard Flat Rate Shipping.
EXPEDITED (RUSH) ORDER AND INTERNATIONAL SHIPPING
For rush orders or International Orders, we provide commercial base shipping rates from all three, USPS, FedEx, and UPS, major carriers. There are no shipping fees or extra handling charges when you place a rush order or place an order from outside of the USA.
For combined shipping discounts, please visit our store specials and discounts page.
Other Shipping Needs?If you have shipping needs that are not covered here, please contact us by phone or e-mail.
Our Quality is backed up by our Warranty.Enjoy your home appliance longer and give it a second life with our certified parts. We make the appliance care easy and stress free. From locating the model number to troubleshooting, we do it all to make sure you getting the best parts at affordable price.
Read more about certified-parts mission.